I understand you are overwhelmed with the popularity of the game and this sort of thing is normal for the launch of a game, especially an MMO, and I am fine with the queues, but what I am not fine with is the game crashing or giving errors during the queues which take 3 hours if you’re lucky and can get on early, 6+ if not. You have to fix that or add a grace period. I’ve spent more time in queue than in game at this point, as have many others. It’s really depressing when you get to under position 100 in queue and then it crashes and you get put back in position 5000. Had it happen so many times.
TL;DR/suggestions: Add a grace period for queue and in game disconnects, or increase server capacity, even if just for a few weeks.