New World Crashing my GPU – EVGA 1080 FTW – #273 by schneiderm_hh – English Support

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  • #76012

    Hello. I’ve been having this issue since the beta and figured it would be fixed by the launch, but I couldn’t find anything online. The game will often freeze or hang while ambient audio continues in the background. This is a problem since I have to force-close the game via task manager on a regular basis, and when I do I have to sit through the queue again. Sometimes I can go for hours without the issue appearing, while other times it happens over and over. I checked my logs and this is what it says:

    <2021-09-29 20:06:52.767>: [Info] (AZCore): [Rendering] Present failed, error code -2005270523. Attempting to recover…
    <2021-09-29 20:09:37.526>: [Info] (AZCore): [GameConnection] GameConnectionWrapper: disconnected from REP
    <2021-09-29 20:09:37.532>: [Info]: [ERROR] ClientSDK: @mm_csdkerr_disconnect

    My specs:
    Ryzen 7 5800x
    EVGA GTX 1080
    16 GB RAM
    Network : Broadband Internet connection
    Storage : 72 GB available
    DirectX : Version 12
    Windows 11 (this happened on windows 10 aswell)
    Everything is up to date.

    (small update I can get a few hours of play by setting all settings to low ingame while also disabling all anti aliasing settings and limiting fps to 60 in nvidia control panel but this might only help a few plus its only a temporary solution to the problem I still inevitably freeze after some time)

    (wording is weird because its taken from my own post to add more information here)

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